Thank you for visiting Odd Trunk!

Here's a list of our frequently asked questions. Can't find an answer? If you have something else to ask us please reach out to us at oddtrunk@gmail.com

1. Where is my Order?

Most orders are shipped within 3-7 days of confirmation. However, made to order products such as Original Art Canvases and Wall Plaques may take upto 14 days to ship. Do expect minor delays as our courier partners are working with limited capacity, and as a small business we have a grand total of 2 people working on your shipments.

All orders are shipped via Vamaship/Bluedart and tracking details will be sent via SMS and email to your registered mobile number/ email ID.

Incase of any queries/ assistance regarding tracking, or if your order has not been shipped within the specified time period please feel free to contact us at oddtrunk@gmail.com or Whatsapp us to 9840845208.

2. Why do I pay for shipping?

Being a small business shipping costs are calculated carefully to cover our costs, and free delivery on orders below ₹1000 does not work for us. A flat rate of ₹50 is charged for all orders below 1000.

3. Why can't I find some of the products listed on your Instagram page?

We are constantly changing our inventory and working on bringing in new products and improving them. Only the products listed on the website are currently available and ready to ship. You can check out our social media handles to be informed on new launches and limited edition collections.

4. I have received the wrong / damaged product

Incase you have received a wrong item or a defective product, it is on us. Please share us an image of the product received via email. No reverse pickup or return required. You can keep the product, while we send you the right replacement or refund in case the item is not available.

5. Do you take custom orders?

We do not take custom orders at the moment, sorry.

6. Can I get a discount on a bulk/ wholesale purchase?

Wholesale discounts are provided on bulk orders of over 100 units. For bulk/ wholesale queries please reach out to us via email at oddtrunk@gmail.com

7. I would like to be a stockist/ reseller

If you are interested in being a stockist, please reach out to us via email at oddtrunk@gmail.com.

Free Shipping on Orders above ₹1000. We Dispatch in 4-7 Working days.